Social starts at the ground level: Changing how we approach “experience”
This week while at a big box retailer I overhear a store manager telling her assistant manager to “not call backup unless it was absolutely overwhelmed and necessary”, talk about a way to approach...
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Digital vs Retail: Why the gap is growing to the detriment of brands,...
You may have caught this article on Tech Crunch over the weekend about how few good shopping apps exist for the iPad outside of deal sites or just a few days earlier was this one from Internet Retailer...
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